ASUS Perfect Warranty is an additional service for laptops offered by ASUS for their only for the selected laptop models. According to ASUS, customers who bought their laptop launched in Malaysia in the year of 2019 and 2020, only eligible models are eligible for the ASUS Perfect Warranty Program without any additional charges.
What is ASUS Perfect Warranty?
Well, for every purchased consumer or gaming gears such as laptops, customers are automatically eligible for 2-year global warranty as standard. However, limitations such as damage induced by customers won’t be entertained at all. Beginning the year of 2020, ASUS adds ASUS Perfect Warranty as an exclusive warranty service from ASUS only for one time during the first year of the laptop’s warranty. ASUS said, they will bear 80% of the total costs for spill damages, electrical surge, damage or drop and accidental breakage. Another remaining 20% costs only should be paid that includes labor fee.
According to ASUS, below are the eligible model(s):
|ZenBook Pro Duo||UX581G|
|ROG Zephyrus S||GX502G|
|ROG Zephyrus M||GU502G|
|ROG Zephyrus G||GA502G|
|ROG Strix Scar/Hero III||G531G|
|ROG Strix Scar III||G731G|
|ROG Strix Scar/Hero III||GL504G|
|ROG Strix Scar II||GL704G|
|ROG Strix Scar II||FX504G|
How to claim ASUS Perfect Warranty?
- Customers can pay a visit to the nearest authorized ASUS Service Centers throughout Malaysia or Brunei along with the damaged unit and receipt or invoice for the unit purchased from the retail store.
- ASUS will carry out purchase validation process during the ASUS Perfect Warranty service. Customers must provide the official receipt or invoice to the ASUS Service Center when the event of the purchase was failing to validate.
- ASUS Perfect Warranty is only applicable for the laptop purchased in Malaysia and Brunei. Product purchased outside of these two countries won’t be entertained.
- ASUS Perfect Warranty only applied to the consumer-grade laptops and gaming laptops launched from 1st of January 2019 that includes its charging adapter and its battery (but not inclusive of its accessories) purchased from 1st of January 2020 onwards. ASUS Service Center team will proceed to check the product activation on the spot in order to validate the date of purchase.
For a clearer terms and conditions, you may refer here.